Online Courses - Terms & Conditions

These Terms and Conditions together with the booking form comprise the agreement by which Synthesis Knowledge Resources LLP (“Synthesis Knowledge”) in collaboration with ExP Digital Ventures Ltd. provides online courses to you, the candidate. The term courses shall include courses, tests, study material, and such items as included on the online course portal.

Please read these Terms and Conditions carefully before purchasing an online course and print off a copy for your records. By ordering a course, you are confirming your agreement to be bound by these Terms and Conditions.

1. Payment terms

1.1 All booking forms must be accompanied by payment in full or the employer or sponsor’s authorization to be invoiced directly.

1.2 Where the employer or sponsor has agreed to pay, full payment will be due in accordance with the terms agreed by the employer.

1.3 Synthesis Knowledge reserves the right to cancel any online course if full payment is not received by the employer or sponsor by the agreed due date.

2. Booking and registration

2.1 It is the responsibility of the person making the booking to ensure that the selected courses are appropriate for their needs.

2.2 Any change in the candidate’s contact details must be notified to Synthesis Knowledge in writing.

2.3 Synthesis Knowledge does not accept responsibility for registering candidates with professional bodies or entry for the relevant written exams. The candidate holds full responsibility with regard to any fees and deadlines associated with their professional exams. Synthesis Knowledge is not responsible for making any registration to the professional bodies on behalf of the candidate, of making any payment to the professional bodies on behalf of the candidate, or of informing the candidate on any deadlines or fees related to the professional bodies. All such activities are the sole responsibility of the candidate.

2.4 Courses and study materials are not transferrable between candidates.

2.5 If an individual has registered on a course for a particular paper and has not accessed that course, they may switch their course to another paper with the same expiry date as their original course. If the course they are switching to has a higher fee than the original course the difference will be payable. A Rs 5,000 / administration fee per paper switched will be charged. Individuals wishing to change courses should email learning@synthesisgroup.in.

2.6 Any pricing, promotions, or discount codes can be changed or withdrawn by Synthesis Knowledge without notice.

2.7 Synthesis Knowledge does not provide any assistance on visa services to students who want to travel abroad post completion of the course.

3. Online Courses and Resources

Once the candidate pays the course fees, the terms and conditions of ExP Digital Ventures Ltd in relation to ‘Online courses and resources’ accessible at https://www.exp247.com/terms_and_conditions.html will apply and you agree to be bound by `such terms and conditions.           

4. Intellectual property

4.1 The copyright in and all other intellectual property rights relating to the online course (information, software, training material content, data, and documentation) provided to the student are owned exclusively by and hereby reserved to ExP Digital Ventures Ltd and/or its party licensors and the terms in relation to use of such intellectual property rights as mentioned in ExP Digital Ventures Ltd.’s terms and conditions accessible at https://www.exp247.com/terms_and_conditions.html shall apply and you agree to be bound by the said terms and conditions.

5. Liability

5.1 The liability of Synthesis Knowledge for direct losses arising out of its negligence (other than in respect of liability for death or personal injury), breach of contract, or any other cause of action arising out of or in connection with this agreement is limited to the value of monies received from the candidate (or their employer) for the course.

5.2 Synthesis Knowledge shall not be liable for any consequential or indirect loss, howsoever arising.

6. Connecting to your online course.

6.1 In order to connect to the online courses, the candidate will need access to the internet with a suitable up-to-date internet browser.

6.2 Any internet usage fees are the responsibility of the candidate.

6.3 Synthesis Knowledge specifically takes no responsibility for any slow internet or bandwidth issues that the candidate may face in using the online portal.

6.4 There is no guaranteed uptime on the online courses and Synthesis Knowledge reserves the right for the online course to be unavailable due to maintenance or technical issues. Every effort will be made to ensure that such maintenance takes place at non-peak times although this cannot be guaranteed.

7. Data protection

7.1 The candidate agrees to allow Synthesis Knowledge to retain information and use it to:
– communicate with the candidate to perform their obligations under this agreement;
– inform candidates about their courses, products, and services which may be of interest;
– provide feedback to candidates on their progress and exam performance;
– communicate with the candidate’s employer or university/college regarding their progress, results, and attendance;
– communicate details of the registration and exam results with the relevant professional body for the purpose of Synthesis Knowledge obtaining or maintaining accreditation status with the professional body.

7.2 Candidates have the right to receive details of personal information held about them based on a written request at learning@synthesisgroup.in.

7.3 If the candidate does not wish to receive correspondence from Synthesis Knowledge a written request should be made to learning@synthesisgroup.in.

7.4 If the candidate wishes to restrict Synthesis Knowledge processing their information they should make a written request to learning@synthesisgroup.in.

8. Validity

8.1 If any provision of this agreement is held to be invalid or unenforceable the remaining provisions shall not be affected and shall be carried out as closely as possible according to the original intent.

9. Jurisdiction

9.1 This agreement shall be governed and construed in accordance with the laws of India and the parties submit to the exclusive jurisdiction of the courts in Mumbai, India for the determination of disputes arising under this agreement.

10. Privacy

10.1 Synthesis Knowledge believes that the responsible use of personal information collected on its Web sites is critical to its business objectives and reputation. As part of our commitment to privacy, we have adopted this Online Privacy Statement.

10.2 Some of our Web sites may invite you to register and provide information about yourself. We only use your personally identifiable information to respond to your requests and to personalize your online experience and to deliver the content most suited to your needs. You will be provided with an opportunity to delete your registration information should you no longer wish to receive information from us.

10.3 In addition, “cookies” (i.e. small text files placed on your computer when you first visit the site) are used on some of our Web sites. Most browsers now recognize when a cookie is offered and permit you to refuse or accept it. If you are not sure whether your browser has this capability, you should check with the software manufacturer, your company’s technology help desk, or your Internet service provider. Cookies are primarily used to enhance your online experience. If you visit our sites to read and download information, such as timetables and articles, much of the information we may collect is statistical only (e.g., the domain from which you access the Internet, the date and time you access our site, the Internet address of the Web site from which you linked directly to our sites) and not personally identifiable. We use this information about the number of visitors and their use of the sites in aggregate form to make our sites more useful and attractive to you. The personal information you provide to us will be retained only for as long as necessary to fulfill the purposes for which the information was collected and as required by law. We do not share personal information with third parties except as necessary to carry out our business and as required by law or other legal processes.

10.4 Furthermore, personal data collected by Synthesis Knowledge may be transferred to other Synthesis Knowledge group businesses where it is necessary to meet the purpose for which you have submitted the information. By submitting data through Synthesis Knowledge electronically, you are providing explicit consent to trans-border transmission of data collected via Synthesis Knowledge’s Web sites.

10.5 In addition, Synthesis Knowledge has technological and operational security policies and procedures in place to protect your personally identifiable information and loss, misuse, alteration, or unintentional destruction. Our personnel who have access to the data have been trained to maintain the confidentiality of such information. Synthesis Knowledge recognizes its responsibility for protecting the online privacy of your personal information. If you have questions or comments about our administration of your personal information, please contact us at learning@synthesisgroup.in. You may also use this address to communicate any concerns you may have regarding compliance with our Online Privacy Policy.

11. Legal disclaimer

11.1 The entire contents of the site are subject to copyright with all rights reserved. The use of information on the site is at the user’s own risk. You may download and print individual sections of the site for personal use and information only provided you retain all copyright and other proprietary notices. You may not reproduce (in whole or in part), transmit (by electronic means or otherwise), modify, link into, or use for any public or commercial purpose the site without the prior written permission of Synthesis Knowledge.

11.2 The information on the site is provided without any warranty of any kind, either express or implied. Whilst Synthesis Knowledge will undertake its best endeavors to ensure that the content of the website including but not limited to notes, technical articles, videos, and blog entries are technically correct, Synthesis Knowledge does not warranty in any respect the accuracy and completeness of the content.

11.3  The Synthesis Knowledge Group does not warrant that the contents of this site are up to date.

11.4 In no event will Synthesis Knowledge be liable for any loss or damage of any kind including, without limitation, any direct, special, indirect or consequential damages, even if expressly advised of the possibility of such damages, arising out of or in connection with the use of, the performance of, your browsing in, your links to other sites, this site.

11.5 You must not transmit any virus, “worm”, “Trojan horse”, or another item of a destructive nature to this site and it is your responsibility to ensure that whatever you download for your use from the site is free from such items.

11.6 This site may offer links to other sites – they enable you to leave this site. The linked sites are not under the control of Synthesis Knowledge and Synthesis Knowledge accepts no responsibility or liability arising from access to any linked site. Synthesis Knowledge is providing these links to you only as a convenience.

11.7 Information provided on the Synthesis Knowledge website and portals may include details provided by professional bodies, candidates, and/or students. Any information from third parties which is shown on the Synthesis Knowledge website and/or portals is based on the information received from these third parties. Synthesis Knowledge has no control over and assumes no responsibility whatsoever with regard to the accuracy of any of this information and disclaims any and all liability for any losses incurred or suffered by you on account of or as a result or consequence of placing reliance on such information.

11.8 This site shall be governed by, and your browsing and use of the site shall be deemed acceptance of the treatment under the jurisdiction of the laws of India. A condition of using the site is that in the event of any dispute or proceeding you irrevocably submit to the exclusive jurisdiction of the courts in Mumbai, India and waive any objection to proceedings in such courts on the grounds of the venue and on the grounds that the proceedings have been brought in an inconvenient forum.

11.9 Each time you use the site, a condition of use is that you comply with these terms, and access to this site is confirmation that you have understood and accepted these terms.